Troubleshooting Cygnus

Follow these troubleshooting steps to attempt to resolve any issues you're having with Cygnus.

Cygnus Information Console
Cygnus_Icon_-_Menu_-_Info_Console

When the Cygnus software is running, an icon will appear on the Windows taskbar (by the system date/time). Right click on the Cygnus taskbar icon and select the Info Console option to open the Cygnus Information Console.

Cygnus_Info_-_Healthy
When a simulation is running and the Cygnus cable is connected, the Cygnus Information Console gives you information about the Cygnus connections (cable and simulation) as well as lat./long., altitude and groundspeed of the simulation. 


The Cygnus Information Console is a useful tool for diagnosing where the problem may be when experiencing issues with Cygnus. 

Common Cygnus Issues:

 

If the above steps fail to resolve the issue, contact Redbird Support for further troubleshooting.